No business is immune to losing their internet connection. Whether your ISP is down due to power outage, construction, severe weather, or a user error, everyone suffers from internet downtime. In fact, every year the average business suffers from 14 hours of internet down time which leads to lost productivity, lost sales, and ultimately, lost revenue.
Here are 5 reasons why you should install a failover internet solution.
1. It's an automatic switch
The failover internet switch from your mainline to your failover, is completely automatic. In fact, you won't even realize you've lost connection to your main ISP until you receive an alert telling you that your business is now running on your failover internet. No more calling your ISP and waiting on hold, seeing if you can use your phone as a hotspot, or awkward conversations with clientele. Just constant internet connection.
2. Keep your customers happy
Nothing is more frustrating as a customer when you are ready to purchase the clothes you just picked out, or pay for your meal when you're told the internet is down and only cash is being accepted. 78% of lost transactions are due to internet outage.
Whether you 're a retail store, restaurant, medical practice, or anything in between, your business needs an internet connection to make sales and keep your customer satisfaction and experience positive.
What's worse is being the business that is experiencing the internet loss, which leads us to our 3rd reason...
78% of lost transactions are due to internet outage.
4. Gain more customers
When the internet is down for you, chances are other business in your area have lost their connection as well. While this may mean disaster for them, you're able to continue operating normally with failover internet. When customers are being turned away at other businesses, you're able to keep your doors open and keep customers happy.
5. Access to business critical applications, data, and cloud services
Staying online means you'll still have access to your personal network as well as web based software like online POS and inventory systems. You won't have to keep track of cash sales, inventory, or miss out on an important email because of internet down time.
6. Communications remain online
VoIP calls, video conferencing, business chats all remain online without dropping which means you'll stay connected to your customers, vendors, suppliers, and partners.
Johnny McKenna helps Safe Harbor customers stay connected and protected. He loves his wife, 2 kids, and golden doodle.