7 reasons Failover internet is essential to your business

No business is immune to losing their internet connection. Whether your ISP is down due to power outage, construction, severe weather, or a user error, everyone suffers from internet downtime. In fact, every year the average business suffers from 14 hours of internet down time which leads to lost productivity, lost sales, and ultimately, lost revenue.

Here are 5 reasons why you should install a failover internet solution.

1. It's an automatic switch
The failover internet switch from your mainline to your failover, is completely automatic. In fact, you won't even realize you've lost connection to your main ISP until you receive an alert telling you that your business is now running on your failover internet. No more calling your ISP and waiting on hold, seeing if you can use your phone as a hotspot, or awkward conversations with clientele. Just constant internet connection.

2. Keep your customers happy
Nothing is more frustrating as a customer when you are ready to purchase the clothes you just picked out, or pay for your meal when you're told the internet is down and only cash is being accepted. 78% of lost transactions are due to internet outage. 

Whether you 're a retail store, restaurant, medical practice,  or anything in between, your business needs an internet connection to make sales and keep your customer satisfaction and experience positive. 

What's worse is being the business that is experiencing the internet loss, which leads us to our 3rd reason...

78% of lost transactions are due to internet outage. ​

3. Keep employees productive and satisfied
Depending on your business, employees may be paralyzed by an internet loss which leads to no productivity, which leads to loss in sales and revenue. Employees that rely on the internet to run their POS credit card transactions now are left to have uncomfortable conversations with customers.

You're left with a few options: having to ask your customers for cash,  wait until the internet connection returns and hope it's resolved quickly, ask to write down credit card numbers, turning away incoming customers ready to purchase, or potentially even losing revenue by comping services/meals. 

4. Gain more customers
When the internet is down for you, chances are other business in your area have lost their connection as well. While this may mean disaster for them, you're able to continue operating normally with failover internet. When customers are being turned away at other businesses, you're able to keep your doors open and keep customers happy. ​​

5. Access to business critical applications, data, and cloud services
Staying online means you'll still have access to your personal network as well as web based software like online POS and inventory systems. You won't have to keep track of cash sales, inventory, or miss out on an important email because of internet down time. 

6. Communications remain online
VoIP calls, video conferencing, business chats all remain online without dropping which means you'll stay connected to your customers, vendors, suppliers, and partners. 

​7. Access to emergency services
Staying online 24/7 means the ability to contact emergency services when needed. During disasters like hurricanes earthquakes, blizzards, and tornadoes, broadband internet is more likely to fail. Failover internet is based on 4G LTE cellular telecommunications which keeps you connected no matter what is happening.

To get a failover internet solution that's right for your business, contact us today to schedule a consultation.